NUTRITION CONSULTATIONS
WHAT’S REQUIRE FROM ME IN THE LEAD UP TO AN INITIAL CONSULTATION?
Prior to your appointment, you will receive a ‘welcome email’ which will contain all information about your appointment. Then, to help us learn more about you we require everyone to fill in a personal history form. This helps us understand how to best help you and any specific needs we may need to address during your appointment. Our personal history forms can be found at the bottom of the page here. We may also require you to fill in a short food diary to help us understand more about your dietary habits - if this is necessary, your nutritionist will let you know in advance.
WHAT HAPPENS DURING AN INITIAL CONSULTATION?
These run for one hour, and during it, we will assess your current dietary habits and lifestyle, chat about your health and wellness goals, explore your relationship with food, and educate you on any areas of nutrition we feel necessary. Once we've collected this information we will create you a tailored nutrition plan addressing what was discussed during the consultation. For more information on this head here.
If I book in for an initial consultation and then decide i’d like to do a package, can I include the intial CONSULTATION as a part of the package?
Yes, absolutely! We will just bill you for the difference - easy as (nutritious) pie.
Is there a time frame on my package TO USE UP MY CONSULTATIONS?
No. While we’ve designed our packages to ideally include a fortnightly nutrition consultation with your designated nutritionist, we’re happy for you to space out consultations further if it’ll works best for your schedule or goals.
do you offer online (skype/ZOom/GOOGLE) or phone consultations?
Yes to all of the above. We see clients from all over NZ (and as far as Europe if you’re reading this from afar!).
can I bring a family member, friend or support person to my consultation?
Absolutely! While our focus during the session will be on you, we welcome you to bring along someone for support or if you feel they can aid in anyway. If the other individual would like to be included in the consultation personally, we also offer couples consultations - these run exactly like our initial consultations for one, but with a little more time to chat to you both. See here for more details and pricing on our services.
I’M UNDER 18, CAN I COME SEE YOU?
Yes, we welcome all ages at the clinic. However, if you’re under 18 years of age you are required to have a parent or guardian attend the consultation.
CANCELLATIONS AND REFUNDS
do you do refunds on consultations or packages?
We’re committed to providing the highest quality of services and hope you will be satisfied with your consultation. If you felt there was a disservice in anyway, please contact info@feelfreshnutrition.com.
We unfortunately don’t provide refunds on packages once purchased.
WHAT HAPPENS IF i need to cancel within 24 hours of my nutrition consultation?
Cancellations within 24 hours of your appointment incur a 50% penalty fee of your consultations original price.
HEALTH INSURANCE
WHAT IS A REGISTERED NUTRITIONIST?
Professional registration recognises Nutritionists who have obtained relevant academic qualifications and professional work experience within the field of nutrition. The title can only be used by those who have meet these standards, as determined by The Nutrition Society of New Zealand, and comes with a continued commitment to professional development and adherence to the Royal Society of New Zealand Code of Ethics.
IF I WORK WITH A REGISTERED NUTRITIONIST IS MY CONSULT COVERED ON HEALTH INSURANCE?
When you work alongside a Registered Nutritionist your health insurance plan may cover all or some of your appointment cost. Please review your health insurance policy to determine whether you're eligible for cover. If you are covered by Southern Cross Health Insurance click here to see which policy is covered when working with a Registered Nutritionist.
Most the of crew at FFN hold current registration, and if you’re thinking of booking in it may be worthwhile working alongside one of them if you have a suitable health insurance policy. To check in who’s registered on the team review the ‘About’ section here.
